7/30/2023 0 Comments Capture gif from amazonPlease carefully enter the correct username & password. This error occurs if you are incorrectly entering the username and/or password. I get an error saying “Invalid Username or Password” If you cannot avoid copy/pasting the URL, please copy & paste the full URL. Please avoid copy/pasting the URL, and click the link directly from the email you received. This pop-up is served if the URL is incomplete. Please make sure you are not taking any external help throughout the testĬommon issues faced during the test I get a pop-up asking for “Tenant Alias”. ![]() Please make sure you are always visible in the camera throughout the test.Please do not take breaks during the test.Please make sure that you complete the test in a single go.Disable anti-virus popups, and any other system popups.Disable your screensaver, screen auto-lock, and display auto-sleep.Make sure that you are using a good quality wired headset with microphone for the testĮnsure that your operating system is setup.Make sure that your face is well-lit and clearly visible in the camera.Please try to use a broadband connection. Make sure that you have a stable Internet connection of 2Mbps+.Make sure that your laptop/desktop is connected to the power supply and/or UPS.Make sure that your phone is away and on silent mode.Make sure that no one else is present in the room. ![]() ![]() Avoid using unstable 3G/4G Networksīefore you start the test, you can check the system compatibility using this link: Things to do right before the test Select the right surroundings You must have a stable 300 kbps of Upload & Download speed. Only latest Google chrome and its five previous versions are supported. I3 5th Generation 2.2Ghz or equivalent/higher Good Quality Headset with Mic is mandatory Windows 8 or 10, Mac OS X 10.9 Mavericks or Higher Only use Laptop/Desktop DO NOT use Mobile/Tablet To take an online proctored test, you must have the following: Machine How to prepare for the test Prepare your computer
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